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CODO Design
In design, like in other professions, we tend to take our industry-specific language for granted. Words like "holistic," "interdisciplinary" and "ethnography" make perfect sense to us, but to someone who doesn't spend their day in front of a whiteboard or buried in a sketchbook, it sounds Greek. A glaring example of this, and one that we encounter constantly, is the idea of a
brand.
In the last fifteen years, the term "branding" has been ardently adopted by the business community and subsequently misused roughly 700 trillion times. What people often think of as branding — logos, colors and imagery — are actually components of visual identity, or the visuals associated with a brand. The branding process, however, is more than simply designing a new logo for an organization — it's defining the emotional connection people will have with its products and services.
Simply put, a brand is not a tangible thing — it's a person's perception or gut feeling about a product, service or organization.
Look to Nike for a great example of this. Many would think of the iconic "swoosh" as Nike's brand, but this is only partially true. The core of Nike's brand is the idea of empowering people, no matter who they are, to be great athletes. Nike uses the guiding phrase "authentic athletic performance" to articulate the emotional connection people have with the company. This key idea (or brand essence) informs every aspect of Nike's service — their logo merely evokes this essence in a quick way.
Succinctly defining your brand is a wonderful way to align business goals, communication and marketing strategy. This starts with recognizing that your brand exists as a living idea in the minds of your customers, and not merely as a logo on a brochure or website. Branding is not about fabricating an image; it's an authentic expression of what customers love about your company — and why they'll keep loving it for years to come.
For more on branding, check out Marty Neumeier's
The Brand Gap or say hi at
hello@cododesign.com