Setting up a small business phone system

Replies to This Discussion

Permalink Reply by Sandra Richard on January 30, 2009 at 8:40am

Call your phone service provider. Do they provide your line service and voice mail? Do you own your equipment or lease it from your provider? What brand is it? It's simple programming yet there's a lot more to it than just forwarding the call. I used to work in telecom and sold systems and what you are describing is programming that interacts with your voice mail system . If you don't like dealing with AT&T, look in the yellow pages and contact any of the smaller independent business phone system companies. Try Taylored Systems, CPI, 3G, K & J, Dugdale.... there are many to coose from. I'm sure there has to be a telecom guy on here to help out!

▶ Reply to This

Permalink Reply by Stephen Howard on January 30, 2009 at 11:00am

This is a specialty for our company. We call it the Virtual Exchange. Check out the white paper I uploaded. If you are interested, let me know when is a good time for us to grab coffee to discuss in detail.

We provide these types of services for companies of all sizes. We can replace your existing telephone and internet company, or we can wrap our services around them. We can also replace equipment or use your existing phone equipment. We have alot of flexibility.

Attachments:

• Virtual_Exchange_-_MAY_07[1].pdf, 491 KB

▶ Reply to This

Permalink Reply by Tom Wagenhauser on January 30, 2009 at 1:04pm

Will, there are very inexpensive solutions for this. There are solution providers and there are phone systems that can handle what you are requesting.

If you want a phone system, you can use something like Talkswitch: http://www.talkswitch.com/us/en/

If you want a service, then there are a ton out there, but I usually recommend http://www.ringcentral.com/

▶ Reply to This

Permalink Reply by Will Hardison on February 1, 2009 at 7:38am

Stephen- sent you a message

I was also told to call Comcast. They cover this type of service in their Business Line package.

I will let everyone know what I find out.

▶ Reply to This