Should you go around the IT department?

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Permalink Reply by Mike Seidle on July 7, 2009 at 4:23pm

should a vendor knowingly sell and install a software (infrastructure, platform, etc) service in a customer environment that has a weak security environment?

No. Never. Ever. If a client's security is that bad, it's going to expose your business in the future. Or for that matter, if a deal has great potential to make your firm look bad later, you shouldn't do the deal now. A good vendor will address this up front with the client and let the chips fall where they may.

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Permalink Reply by Bill Bean on July 2, 2009 at 2:24pm

Generally speaking, an "end run" signifies a problem of some sort. Either the issue is with the one running or with the end being run around. That being said, it will be more or less of a problem depending on the organization and the Saas.

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Permalink Reply by Brett Davis on July 3, 2009 at 12:54am

The problem with going around IT, is it would probably come back to bite you. If I was the CIO of an organization and someone went around me, I would put that person's projects and requests at the back of the line.

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